From March 1st Royal Caribbean is replacing its recommended gratuity guidelines with automatic tips of $12 a day per person ($14.25 for suite guests). The tips will be automatically added to each passenger's SeaPass account on a daily basis and will be shared by dining services staff, cabin attendants and other housekeeping personnel.
Passengers who have prepaid their tips will not be charged daily.
According to Royal Caribbean, the new automatic gratuity is based on industry standards. Previously, the line recommended a total of $11.65 per day, per person ($13.90 for suite guests) and passengers could pay via their onboard account or pay in cash.
Under the new system, passengers who believe they've received poor service may ask Guest Services to reduce or remove the automatic tips while on the ship.
The new policy applies to all guests who do not prepay their gratuities before February 28.
Is this fair on the customer or is it fair on the crew? Do you pre pay your tips? We all know that you have to pre pay if you are selecting the Mytime dining option however now RCCL are saying that tips (gratuities) will be added like Cunard, Princess and P&O as a per person per day to your account.
British passengers are not used to the tipping culture like American passengers as tipping is in the American culture. What if you didn't get great service? What are you going to say to the Guest services on board. This debate will go on and on. What do you think?
Wednesday 27 February 2013
Is Royal Caribbean taking the 'tips'?
From March 1st Royal Caribbean is replacing its recommended gratuity guidelines with automatic tips of $12 a day per person ($14.25 for suite guests). The tips will be automatically added to each passenger's SeaPass account on a daily basis and will be shared by dining services staff, cabin attendants and other housekeeping personnel.
Passengers who have prepaid their tips will not be charged daily.
According to Royal Caribbean, the new automatic gratuity is based on industry standards. Previously, the line recommended a total of $11.65 per day, per person ($13.90 for suite guests) and passengers could pay via their onboard account or pay in cash.
Under the new system, passengers who believe they've received poor service may ask Guest Services to reduce or remove the automatic tips while on the ship.
The new policy applies to all guests who do not prepay their gratuities before February 28.
Is this fair on the customer or is it fair on the crew? Do you pre pay your tips? We all know that you have to pre pay if you are selecting the Mytime dining option however now RCCL are saying that tips (gratuities) will be added like Cunard, Princess and P&O as a per person per day to your account.
British passengers are not used to the tipping culture like American passengers as tipping is in the American culture. What if you didn't get great service? What are you going to say to the Guest services on board. This debate will go on and on. What do you think?
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