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Wednesday 9 July 2014

Selfless passengers

As you are probably aware here at www.cruise.cco.uk on the completion of a cruise we try to call clients to see how their holiday went.

On calling one of my clients, she booked a Cunard sailing on Cunards 'Saver fare' where the clients cabin gets allocated on about 14 days before sailing.  My client realised once on board that they had actually been allocated a disabled access inside cabin.  She said it was huge with grab rails in the bathroom, however my clients were able bodied and didn't really require the disabled features in this cabin.

They went to guest relations and stated that they had noticed a couple in the queue waiting to board and one of the couple were in a wheelchair, could my clients offer their room to those people who would get full use of the disabled room?

Guest services on board said yes to this and allocated the couple with the wheelchair my clients cabin.  My clients still were given a equivalent grade cabin in the same position that they were originally in.

I just thought I would share this with you and show the selfless act my clients performed on board. It is little stories like this which makes people who cruise some of the friendliest and generous people around.

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